Need Help with Novan?

Tap the 'Create' tab at the bottom of the app, enter any topic you want to learn (e.g., 'Spanish for Beginners' or 'Python Programming'), and tap 'Generate Learning Path'. Our AI will create a personalized curriculum for you in about 30 seconds.

Novan is completely free to use with unlimited learning paths and lessons.

Each lesson is designed to take approximately 5 minutes, making it easy to fit learning into your busy schedule.

You can sign in with your Google account or Apple ID. No separate registration is needed - just tap 'Continue with Google' or 'Continue with Apple' when prompted.

You need to sign in to create learning paths and save your progress. This ensures your data syncs across all your devices.

Go to the 'You' tab → Tap your profile → Scroll down to 'Delete Account'. This will permanently delete all your data from our servers.

Yes! We use industry-standard encryption and never sell your personal information. Read our Privacy Policy for details.

Unlimited! Create as many learning paths as you want and explore multiple topics simultaneously.

Currently, learning paths are AI-generated based on your topic. We're working on adding customization options in future updates.

No worries! You can continue your learning path anytime. Your streak will reset, but your progress is always saved.

Go to the 'Today' tab to see your current streak, total lessons completed, and learning statistics.

Novan uses Google's Gemini AI to generate personalized learning content. Before using AI features, you'll be asked to consent to data sharing.

Only your learning topics (e.g., 'Spanish for Beginners') are sent to the AI. We never share your email, name, or other personal information.

AI-generated content is core to Novan's functionality. If you decline AI consent, you won't be able to create new learning paths.

This can happen if: (1) Your internet connection is unstable, (2) The AI service is temporarily unavailable, or (3) The topic is too vague or inappropriate. Try again with a more specific topic or check your internet connection.

Try these steps: (1) Force close the app and reopen it, (2) Restart your device, (3) Update to the latest version from the App Store. If the issue persists, contact support with details about when the crash occurs.

Check your internet connection. Lessons require an active connection to load content. If you're connected and still having issues, try: (1) Pull down to refresh on the Today screen, (2) Sign out and sign back in, (3) Contact support if the problem continues.

Novan currently doesn't send push notifications. We're considering adding this feature in future updates based on user feedback.

Novan currently supports English only. Multi-language support is planned for future releases.

We collect: (1) Email address (for account creation), (2) Learning topics and progress, (3) Usage analytics (lessons completed, time spent), (4) Crash reports (to improve app stability). See our Privacy Policy for complete details.

Data export is not currently available but is planned for a future update.

Your data is securely stored in Google Firebase with encryption in transit and at rest.